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With greatkall8.com, you can have a virtual telephone system that
functions like the same million-dollar PBX systems used by Fortune 500
companies for just a fraction of the price. Our advanced virtual phone
services will enhance your business by projecting a professional image that
will be more attractive to potential customers.
Click 'PLAY' to hear an audio presentation
Give your small business a BIG VOICE!
The greatkall8 virtual phone service combines a unique toll free number
with a host of advanced features. It functions as a virtual secretary, PBX
system, sales tool, fax machine and can contain department, informational
and/or employee mailboxes.
Automated Professional Front Office
When callers dial your greatkall8 toll free number, your virtual attendant
automatically answers the call and plays a main greeting which you record to
your liking. Your automated attendant can handle a virtually unlimited
number of inbound calls, will answer each call in the same professional
manner and is available 24 hours a day, 7 days a week.
In your main greeting, you'll want to instruct callers to choose an
extension or dial 8 for the dial-by-name directory. Once they select an
extension, they are taken through a call flow that has been designated for
that specific extension / mailbox.
Caller dials yourtoll-free number.
Automated Attendant answers all incoming calls and routes them to the
Multiple extensions allow to you create departments, provide automated
information and/or create individual employee voice mailboxes.
For example, a caller dials 1 for sales. They are then placed on-hold with
music, while the Sales mailbox calls your cell phone to transfer the caller
to you. The call is announced to you and if you choose to accept the call,
dial 1 and begin speaking. If you do not answer your cell phone or choose
not to answer the call, the caller is sent into the Sales mailbox voice
mail. When a message has been left, the Sales mailbox can notify you of the
message instantly by calling you, emailing you the message in audio format,
and/or paging you.
Multiple Mailboxes / Extensions
Each greatkall8 virtual phone system comes with multiple mailboxes, each
with it's own extension, that you can designate for different departments,
employees and/or to provide information about your company, products and/or
services. You'll never have to worry about outgrowing your system because
you can easily add additional mailboxes at anytime, each with its own unique
call flow, voicemail, and notification options.
You can have any combination of department, employee or informational
extensions, meaning each greatkall8 virtual phone system can be customized
for your exact business needs. For example, assign extensions 1, 2, and 3
for sales, support, and billing and extensions 84 through 89 for employee
extensions. Department extensions can all be handled by you or by different
employees nationwide or in your office. With our optional dial-by-name
directory, you can project a larger image by allowing callers to dial 8 from
the main menu and be able to automatically find employee extensions by
simply using their phone's keypad.
Follow-Me-Live Call Routing
Each greatkall8 virtual phone system mailbox comes with follow-me-live call
routing which transfers callers to you wherever you are. It will
automatically try any combination of telephone numbers you enter until it
locates you. You can select certain times of the day and days of the week
for taking calls at different numbers. This creates the impression of a
single office, regardless of whether you and your employees work from
different geographical locations.
For example, you can have calls routed to your home office first, and if
your not available, then go to your cell phone. When a caller dials your
mailbox, they are put on-hold with music while your mailbox dials your home
office phone. With standard call forwarding, the caller typically hears
silence or a series of clicks and tones while the call is being transferred.
With the greatkall8 virtual phone system, the music on-hold feature helps
portray a more professional image indicating to the caller you've invested
time and money into the way you communicate. If your mailbox doesn't get an
answer at your home office, it will then try your cell phone. You answer
your cell phone and instead of being connected directly with the caller,
your mailbox lets you know that you have a call and gives you the
flexibility of choosing to accept or reject the call. This option allows you
to manage your calls, wherever you are, without having to purchase any
special phone equipment. If you choose to accept the call, you're
immediately connected and the caller never even knows you're out of the
With the Ultimate Sales Tool feature, you can provide your callers with an
automated way to access information about your company, products or services
via sub-menued recording-only extensions. For example, your caller dials 3
to learn more about your company. They can then dial 1 for store hours, 2
for directions, 3 for a company history, and 4 for upcoming events. After
listening to a message, they can either choose to go back to the main menu,
leave a message, or hold to speak to someone.
No Busy Signals
Your greatkall8 virtual phone system comes standard with unlimited call
capacity, so your callers will never get a busy signal. If they dial an
extension and you're busy or choose not to accept the call, they are simply
placed into the extensions voicemail.
All outgoing messages, greetings, mailboxes, call forwarding numbers, and
notification options can be customized to create either a simple toll free
800 voicemail system or a fully-featured virtual PBX phone service. Use it
for automated marketing and sales generation where callers listen to a
message and leave a voicemail or use it to unify your messaging giving
customers one point of access to all your employees, regardless of their
Accessible Online, Email, and by Telephone
Increase productivity with multiple access points to messages. When a
message has been left, you can have the mailbox track you down and play the
message by telephone, email you the message via an audio attachment, or page
you. You can turn Email Message Delivery on/off at anytime and each mailbox
can have different notification options. Messages and setup options can be
accessed both online or by phone. So regardless of where you are, you can
always be in control of your greatkall8 virtual phone system.